Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1-2 business days. In many cases, orders are processed and dispatched within 12 hours.

Once an order has been shipped, customers will receive a tracking number via email.

Estimated Delivery Time

Due to seasonal demand, customs procedures, and international carrier transit times, orders typically arrive within 15-25 calendar days (approximately 2-4 weeks) after shipment.
While many orders arrive sooner, delivery times are estimates only and are not guaranteed. Delays caused by customs inspections, local postal services, weather conditions, peak shopping seasons, or other factors outside of our control may occasionally extend delivery times.
By placing an order, the customer acknowledges and accepts these estimated transit times.

Tracking Information

Tracking information may take several days to update after a shipment has been dispatched.

Customers are responsible for monitoring the tracking information provided and contacting the local carrier when necessary.

Customs and Import Processing

International shipments may be subject to customs inspections and processing delays. These procedures are conducted by local authorities and are outside of our control.

Fiovarro is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Address

Customers are solely responsible for ensuring that the shipping address entered during checkout is accurate and complete.

Fiovarro is not responsible for:

* Incorrect addresses provided during checkout
* Missing apartment numbers
* Incorrect postal codes
* Incomplete recipient information
* Packages delivered to the address entered by the customer

Orders shipped to an incorrectly entered address are not eligible for replacement or refund.

Delivered Packages

Once a package is marked as delivered by the carrier, responsibility for the shipment transfers to the recipient.

Customers should verify:

* Their mailbox
* Their property
* Household members
* Neighbors
* Parcel lockers
* Local delivery offices

before reporting a package as missing.

Lost Packages

If a package is officially declared lost by the carrier, Fiovarro will review the case and determine an appropriate resolution.

Each case is reviewed individually.

Contact Us

For shipping-related questions, please contact our support team at:

contact@Fiovarro.com or by clicking here.